Fast, secure shipping worldwide. Easy returns and exchanges.
Your order is received and confirmed
We prepare your order for shipment
Your order is on its way to you
Your order arrives safely
Shipping rates are calculated based on your location and the weight of your order. We offer multiple shipping options to suit your needs.
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Delivery times vary depending on your location and the shipping method you choose. We provide tracking information for all orders.
Please note that delivery times are estimates and may vary due to customs processing or unforeseen circumstances.
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
To be eligible for a return, items must:
Shipping times vary depending on your location. Domestic orders typically arrive within 5-10 business days, while international orders may take 10-20 business days.
Yes, we ship worldwide. International shipping costs and delivery times vary by country. Please check at checkout for specific rates and estimated delivery times.
Yes, once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website.
If your order arrives damaged, please contact us immediately at info@elclayworld.com. We'll send a replacement at no cost to you.
You can change or cancel your order within 24 hours of placement. After that, please contact us, and we'll do our best to accommodate your request.
